Conquering Management Issues

It's time again for CE school to start at my alma mater, UW-Madison SLIS! And I'll be returning to teach with How Did You Manage That: The Sequel.

This four week course is for you if:

• you want to delve deeper into the hows and whys of youth services management
• you want to create a community of practice and supporters to learn management tips
• you are working at a library of any size or are a manager or are thinking about stepping into management
• you like working at your own pace in this asynchronous course taught between Jan. 29-Feb 19

It isn't necessary to have taken the first iteration on this course offered in fall 2014 because we'll be looking at brand new issues and brand new solutions. We'll also be using a marvelous "great-to-have-always-on-hand: text: Fasick and Holt's Managing Children's Services in Libraries

Here's what's in store:

“They didn’t teach me this in school!” Last fall, we explored youth services management issues in the first version of this class. There were so many more conversations to be had that we decided to offer a sequel! Whether you were in the first class or not, join us to take this hands-on, hearts-out course on youth management issues.  We’ll explore the delicate dance of navigating personnel issues (library staff, patrons and partners) as well as discover  tips to more effectively balance, advocate for and marshal resources to make smart management decisions. The course will be collaborative as you share your own experiences and ideas that have worked in managing your youth services area.

Topics

Don’t Take it Personnel – tips on managing staff, co-workers and administrators(!); hiring strategies; staff motivating/encouragement (and conversely, discouragement!); fostering  positive relationships with other library staff

Marketing vs. Advocacy – getting to “yes’ with colleagues and patrons; creating powerful collaborations/outreach; saying what you mean – and why

Success with Difficult Patrons and Partners – tips on respectfully working with (or ejecting) difficult patrons; strategies to create success with reluctant or difficult partners or library colleagues in nearby libraries; navigating complaints.

Strategic Moves towards Zen Balance  – creating the service you dream of,  getting on top of the grind on the way to vision; work/life balance; letting go (insert “Frozen” music)

Get all the details and register (including a 10% discount for early registration by January 10), stop here. And don't forget to check out all the great UW-Madison SLIS CE courses by my friends and colleagues. 2016 will be a great learning year!