I am over at the Wisconsin Library Association's Youth Services Shout-out blog today sharing links and action to take to save IMLS. Leah Langby writes an important reminder of the many state-wide and system-wide projects and initiatives that WI libraries have benefited from thanks to federal money through IMLS.
As always I am inspired by the work of my colleagues in WI and across the nation as we continue to take action on behalf of libraries and our communities.
The final part of this series, based on a workshop (Walls, Windows and Doors: Overcoming Obstacles in Project Management) I presented in Eau Claire and the crowd-sourced wisdom of the attendees, addresses perseverance in how we manage obstacles.
Sometimes projects stretch out longer than we expect or, if they are an unending part of our job, take on a feeling of drudgery. They also can undergo significant change in the process that appear to be obstacles. Looking for the doorways through can feel discouraging. But persevering to what can be unexpected outcomes can often strengthen not only the team but the project.
- Incorporate new information – stay current on the project but don’t be afraid to adjust as new info changes focus or as the project evolves
- Be Patient - projects take time. You may need to adjust deadlines and timelines to adjust for real library life
- Flexibility - be ready to change and adapt an idea to make it project stronger
- Keep vision of outcome ahead of you to stay on track/inspired
- Keep lines of communication open
- Be sure to nurture yourself to avoid burn-out
- Find others to build/maintain enthusiasm with you
- Know your strengths/limitations
- Be willing to allow “thinking stage” time to allow you to tackle parts of the project in a way that lets you work on those without swallowing the whole project.
- Make a chart that shows progress of project
- Consider narrowing focus to a smaller aspect to move project forward and make it more manageable
- Believe in yourself AND those who you are working with to bring change about. Be convinced you CAN do it! It helps you be a good advocate.
- Celebrate the success of each piece of the project and thank those who worked on the process
Thanks for sharing the journey. Here are links to part one (process) and part two (personnel). And last but again not least, huge thanks to the generous participants in the workshop who so kindly combined and shared their great ideas with us!
This is the second in a series based on a workshop I recently presented on Project Management combined with the crowd-sourced input of the attendees who shared their strategies and wisdom.
The workshop was titled Walls, Windows and Doors: Overcoming Obstacles in Project Management. It is based on my belief that the most successful project leaders and managers, when confronted with a wall (obstacle) don't bang their heads against it and curse. Rather they look over it, around it, step off to the left or right until they find a window or door or a low point that let's them go forward. This going forward is simply another way of saying "problem solving".
Today, I'm sharing our crowd-sourced solutions that often happen around the "personnel" part of project management. People can be a project's greatest asset AND greatest liability. This includes not just a project team, but other staff members in the library and partner organization, stakeholders and the community. A reluctant partner, a prima donna on the team, a bully, a negative personality, an unbudgeable patron are just a few on the types of people who can impede project progress.
- Coach – work with more difficult team members/partners on ways they can play a more positive role. Kindness and respect are the operative words in coaching
- Communicate – both listen and share in a way that keeps everyone informed and feeling like they are truly a stakeholder
- Support – through leadership and empathy everyone on the team and in the partnership
- Provide clear and careful vision and care of the project in your leadership
- Examine our strong “No!”s to see if they are age-based or based on the facts
- Strip away emotion from interaction in order to see what the facts are
- Gut check- if you are losing sleep over an interaction, take action to remediate it
- When working with a difficult person, be sure to listen to what s/he is saying
- Look at an unhappy stakeholder as a “devil’s advocate” who can improve the overall project
- Create a safe space to allow discussion to include difficult subjects or disagreements
- Easy to get caught up in “loud voices”; seek out quieter people for their perspective and support them
- Recommended reading/listening - Brene Brown – Rising Strong - the power of vulnerability; learning to fail and get back up
Whether we label what we do in youth services "project management" or not, it is actually, in essence, what we do.
On a day to day basis, we manage our seasonal programming offerings, our outreach, SLP, collection development, displays, advocacy, early literacy area, teen space, our school age areas, etc. We get from point A to point B with good planning, wise use of time (and staff time), careful consideration of desired outcomes, and reflection on how we are doing all along the way.
We also manage larger, more specialized projects that help us move our service to the community ahead and which we think of more traditionally as "projects." The project might be starting a 1000 Books Before Kindergarten program, creating a makerspace for teens, creating a new service with a community partner, creating Picture book neighborhood, etc.
No matter the project, obstacles or seeming dead ends can crop up. How we problem solve and "manage" those obstacles often contributes to the ultimate overall success of any project - whether day-to-day or a special project. Good project management suggests that rather than cursing the obstacle or banging our heads into a wall, looking for different routes or doors or windows along the wall can suggest ways to solve the problem encountered.
In a recent Community Engagement Project follow-up workshop at the Indianhead Federated Library System in Eau Claire, the attendees and I created a roadmap of ways to more successfully navigate obstacles in project management. Today, I'm sharing our crowd-sourced solutions to obstacles that crop up in the "process" portion of project management.
- Make sure you have administrative/training support before you begin
- Do the groundwork – do your research, know justifications and what’s behind project
- Make sure everyone – from participants & partners to stakeholders - know the goals
- Consider doing a smaller prototype project first to see how it goes
- Break your project into smaller, doable parts and work on them piece by piece
- Prioritize each smaller section so you can see your progress
- Delegate appropriately – don’t do it alone
- Renegotiate with partners/stakeholders if necessary
- Communicate and articulate project and outcomes clearly and make sure all stakeholders are in the loop (not just partners but staff, community as well)
- Build ongoing advocacy into the project to keep everyone informed
- Consistently re-examine and re-evaluate the project to stay on track
- Consider delaying less integral parts or expanding timelines if the project runs into trouble
- Be ready to bring in additional partners
- Set firm deadlines if the project begins to stretch out
- Attach your project goals to your annual professional goals to keep project in forefront
- Balance competence/confidence with being willing to take advice
- Reach out beyond original partners to involve other natural partners
Last week, I did a post on why we should put our shoulder to the wheel on eliminating fines in libraries.
This week, serendipitously, a discussion on the alsc-l listserv on increasing circulation of youth materials linked to an important study and white paper. Colorado's wunderkind, Carol Edwards, pointed readers to Removing Barriers to Access: Eliminating Library Fines and Fees on Children's Materials, written by meg DePriest, the result of an IMLS funded SPELL project grant that identified fines and fees for children as a major barrier to service for low-income families.
The clearly written and researched white paper can give all youth librarians the tools they need to push for fine/fee elimination with directors, administration and municipal funders.
Thanks to the Colorado State Library, IMLS and the SPELL advisory board for making this kind of support available not just to CO libraries but to all of us!
Slate article on eliminating fines by Ruth Graham. In it, she not only gives a link-heavy overview of the history of library fines but also some solid data and anecdotal evidence of what happens when fines are eliminated. In general, as expected, revenues from fines go down. At the same time, costs for charge card machines can be eliminated. And access to the library as seen through circ and usage, go up.
Five years ago an ALA white paper on homelessness advocated eliminating fines and fees in order to provide access to libraries for poor. I bet all of us have heard from teachers, parents, leaders in youth serving organizations - and our consciences - how fines are a true barrier to library use.
Isn't it time we truly open our doors to all our community - including those for whom fines and fees are a daunting barrier to use of our services, collections and programs? Let's truly show what libraries are.
CALL conference on literacy, a collaborative multi-type library event. The presentation was Breaking the Ice: Creating a Successful School/Public Library Winter Literacy Program
While the focus is on the successful years-long winter reading program collaboration, the broader picture is also on how that happy collaboration, begun in 2005, pushed our already evolving experiential SLP further into one that truly became a summer learning experience.
In 1992, in Menasha (WI) Library, we had already begun to morph our SLP from a simple print literacy celebration into one where experiencing the library was added. Kids who checked out books and attended programs could use those activities along with reading and listening to reach their goal.
As the years passed, we added donating food to our food pantry, doing acts of kindness and volunteering for others, and writing book reviews into the mix. We also experimented with kid-friendly formats and weekly cards rather than a summer-long reading log that brought kids in again and again over summer.
When we partnered with our schools in the winter of 2005, we truly discovered how to enfold multiple literacies into our SLP - writing, talking, playing, word games, adventures outside and more. By co-designing the program with our school colleagues, we discovered ways to make our summer library program into a summer learning program that received massive support from our schools. Win-win.
Each and every change brought us closer to creating a summer learning adventure that gave kids multiple pathways to experience the library and its many different literacies. It reminds me how small changes over a long arc of time culminate in an SLP that truly meets the changing needs of our communities.
To find out more, stop here for the slide deck of the presentation!
|Search Institute image|
The Search Institute has just published a brief 20 page report titled: Relationships First:Creating Connections that Help Young People Thrive.
The report gives starting points for organizations and those working with youth to up their game in working with youth in a way that supports and deepen relationships that help youth capitalize on assets. It includes research results, information on growing developmental relationships with youth; promoting strong webs of relationships and ideas for deepening one-on-one relationships. The information is broken down for parents, teachers and youth program leaders (that's us!!)
The report is free to download for a limited time.
Colleague Rebecca McCorkindale, who blogs mightily at Hafuboti, and shakes things up from her home base in Nebraska, is doing some great graphic (and writing) work around diversity and inclusion. Best of all, she generously shares with people.
Her current series is based on amazing graphics that expand on her original adaptations of the universal library symbol to bring attention to the many, many communities we serve. Here is one of the graphics:
Not only does she provide a beautiful inclusive vision, but she is publishing the graphics in multiple languages and inviting people to use her generously provided graphics to extend our library welcome in our communities. Besides the many languages she is also providing B&W graphics for those of us who need to watch our pennies and ink budgets! Take some time to browse all the great posts (including a n excellent recent series on really re-thinking holidays) and get to know her. Stop by her blog, read all about it, SUBSCRIBE, and share.
(3/25/17 note: Rebecca continues to post new new languages including: Japanese, French, Arabic, German, Vietnamese, Dutch, Filipino, Icelandic, Malay Hmong, Mandarin, Tamil,Swedish, Georgian, Bengali, Armenian Braille, Portuguese, ASL, Hindi. Telugu, Italian, Polish, Malayalam, Wolof, Greek, Dine Bizaad, Thai , Korean, Serbian, Turkish, Belarusian, Hebrew, Danish, Farsi, Basque, Klingon, Irish Gaeilge, Latin, Chinese, Somali, Haitian Creole, Amharic, Esperanto, Afaan Oromo, Sugs'tun, Hungarian, Khmer, Nepalese, Southern Sotho, Xhosa, Ojibwe, Siswati, Zulu, Afrikaans, Sepedi, Bulgarian, Karen,, Finnish, Kurdish-, Norwegian so stay tuned to her blog!)
Keynoted by Dr. Loriene Roy, this year's focus is on going "Beyond Neutral" and the call for proposals (due March 17) is out:
Wild Wisconsin Winter Web Conference - 2 days of amazing free, hour-long webinars on a great variety of library stuff. My prezi was on exploring issues involved in being ethical and creating an ethical work environment. While it was on the management/leadership track, it has alot to say to all library staff.
Thanks a million to Jamie Matczak, founder and coordinator of this CE day sponsored by all 17 WI library systems and to Jean Anderson and Leah Langby who ably moderated along with a host of library system folks who assisted in organizing the days. You can find all the archived prezis on the website. They are ALL amazing!
2017-01-26 13.01 WWWC17 On My Honor Creating an Ethical Work Environment from Nicolet Libraries on Vimeo.
American Library Association. Code of Ethics. http://www.ala.org/advocacy/proethics/codeofethics/codeethics
American Library Association. Conflicts of Interest. http://www.ala.org/advocacy/advocacy/proethics/explanatory/conflicts-of-interest
Private Lives. Julie Jurgens. Hi Miss Julie blog. December 30, 2015. https://himissjulie.com/2015/12/30/private-lives/
The Things You Might Be Doing That Will Force Your IT Guy to Start Spying on You. Jake Swearingen. August 26, 2016. New York Magazine http://nymag.com/selectall/2016/08/how-to-be-so-dumb-that-the-it-guy-is-forced-to-spy-on-you.html
Martin Luther King: A True Servant Leader. James Perry. Huffington Post March 20, 2010. http://www.huffingtonpost.com/james-perry/martin-luther-king-jr-a-t_b_427417.html
Library Ethics in the 21st Century. Sarah Houghton. Librarian in Black blog. November 18, 2015
It's been a busy year especially this fall as I got further into my service on the Sibert Committee (best information book for children).
So coming to midwinter has meant the culmination of lots of reading, reflection, re-reading and nominating titles I thought were especially noteworthy.
Now days later, the discussions are done, the voting is over and I celebrated by eating my look-alike Sibert Award committee so generously provided by committee pal Elisa Gall.
Join me Monday January 23 at 7am CST to hear the results! You don't have to be at midwinter to enjoy the fun!
The four week CE class exploring issues in youth management (personnel, advocacy, difficult patrons and partners) that I'm teaching offered by UW-Madison SLIS starts on Monday Jan 30. This crowd-sourced problem-solving adventure helps you navigate some of the stickier wickets you encounter in running a youth department.
Just a heads up - there is a 10% registration discount if you register by Monday January 16.
This version of the course covers different material from part one - and you don't need to have taken that before heading into part deux.
Hope to see you there!
Learning isn't always joyous. It can also be painful and difficult. But I believe it is a lifelong process and commitment. It is in the smallest of details, the largest of grand schemes and, most importantly, in the everyday work and personal lives of everyone I meet, everyone I read, everyone I hold dear and every stranger who is unknown but knowable.
I have had many opportunities to learn this year - from students in my classes; from librarians on the front line in the small libraries in the system that I serve as youth consultant in; from proteges, peers and mentors in the library field; from those who are struggling - and fighting - to make sense of gross injustice and insensitivity based on their gender, color, beliefs and identity. Learning inevitably leads to action and to constant changes and growth in my world view.
While I teach, mentor and share, I also listen, read and learn from so many others. I will always be a learner and a seeker.
As I reflect on this learning, I also want to express my gratitude for those who teach me. You make me better. Thank you.
Registration has opened for the first ever national youth library leadership conference for youth staff and managers: Power Up: A Conference on Leadership for Youth Services Managers and Staff.
Scheduled for March 30-31, 2017 and sponsored by UW-Madison SLIS Continuing Education Dept, the conference brings together speakers from throughout the country to address aspects of leadership and management for youth librarians at all stages of their careers.
You don't have to have the word "manager" or "supervisor" in your job title to benefit. Anyone who runs or works in a children's or teen area will get a ton of information and networking opportunities at this conference.
The conference kicks off with Gretchen Caserotti's keynote and concludes with an address by Deborah Taylor. Also featured is a reception and tour at the Cooperative Children's Book Center, a short 15 minute walk from the conference center.
Seventeen sessions packed with information from multiple perspectives and voices include: Reflective Leadership
Considering How Managing Your Collections Affects People
Determining if Management is for You
Benefits of Finding Your Programming Style
Developing Leadership Through Book Discussion
Leading a Multigenerational Team to Success
Channeling Passion into Leadership
Unconventional Outreach; Discovering Your Power
Addressing the Need for Confrontation
Leadership for Unofficial Leaders
Reaching Underserved at Small Libraries
Start Anywhere on Your Leadership Path
Managing Media Mentors
If you are a Wisconsin library staffer, ten scholarship s are available for registration.
It looks like a great conference and I hope to see and meet lots of colleagues there!