Can You Tell the Difference? Lunch with a Friend, Part 1
Its been almost a year and a half since she stopped at our library. As she waited for me to wrap up a meeting so we could head out to a favorite local eatery, she browsed through the Youth Department. The first thing she remarked on after we hugged is how much the department has changed and how improved it was. Wow, the stuff that our department has worked so hard on plus collection and content improvement; room rearrangement; better signage and the whole changed atmosphere is noticeable?!?!? I beamed!
She gave me props for the change. But guess what? I didn't make the difference! My colleagues are the ones who stepped up to the plate when I asked them to look in new directions and be the agents of change. They chose the books and materials. They developed new initiatives. They took charge of creating a welcoming as well as well-managed environment. My job was to throw down the gauntlet and encourage and support them in helping the department grow in new ways.
My happiness is in my team and hearing from someone well outside our daily sphere that the changes we are making are having the effect we hoped for. So much of what we do in our daily work makes very small or incremental changes that we don't always notice. It's great when someone can bring new eyes to appreciate what has changed - and improved. That's a difference I think we all can be proud of.
Image: 'difference in hardness' http://www.flickr.com/photos/96703781@N00/2407761354