tag:blogger.com,1999:blog-7175652458700347449.post2521209034014840496..comments2023-12-25T03:14:35.667-06:00Comments on Tiny Tips for Library Fun: Sales People and SadnessMarge Loch-Woutershttp://www.blogger.com/profile/09299355611398291374noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-7175652458700347449.post-10977588299003763022014-02-04T09:09:06.168-06:002014-02-04T09:09:06.168-06:00If you are a salesperson please read this: please ...If you are a salesperson please read this: please stop calling the circulation and information desks trying to talk to me in person. You have my office number. It infuriates me companies think it is ok for me to buy books and chat with you while I am trying to be available for my patrons. Also do not drop in! Make an appointment! I am short staffed and have no time between programs, managing staff, and daily duties of being an administrator and librarian. One had the nerve to "drop in" while I was pumping in my office. I told a staff member to tell him, not right now please just call to make an appoitment. He kept trying to come in and saying through the door "i'll wait" really!?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-16531297268974722642014-02-03T18:45:00.164-06:002014-02-03T18:45:00.164-06:00I had one call last week who wanted to read me her...I had one call last week who wanted to read me her list of new titles and tell me about each one over the phone. I'm still boggled at the thought!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-3302070645237596002012-11-19T09:49:30.744-06:002012-11-19T09:49:30.744-06:00I think Anonymous and I worked at the same library...I think Anonymous and I worked at the same library. Some of the salespeople were good guys, but that was not the way to build a collection. Maybe the most important lesson I learned.Bethnoreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-48798438519615371692012-05-02T17:58:10.412-05:002012-05-02T17:58:10.412-05:00I am so jealous. We have one sales person who we&#...I am so jealous. We have one sales person who we've never let meet with us (she has cold called in person before but it was my day off) and she just hounds me. I am thinking of calling the publishers to complain. Over my dead body is she getting one cent from us.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-64572702031937039262012-03-31T16:39:49.605-05:002012-03-31T16:39:49.605-05:00OMG, this was common practice at the first library...OMG, this was common practice at the first library I worked at and boy did my rookie self get taken. What could I do, the director liked the free lunches! Given a choice I will never order books this way again.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-18748287187081802452012-03-29T21:04:18.727-05:002012-03-29T21:04:18.727-05:00Oh man, I've HATED preview boxes and refused t...Oh man, I've HATED preview boxes and refused to deal with them since the first one I received! Such a pain to unpack, mostly filled with useless books and its just easier to buy the whole darn thing than re-pack and hassle with re-sending. What a huge waste of your time. And it is truly the lazy librarian's way to get a collection together. Somebody who doesn't know your community or patrons picks books for you. No way.<br /><br />Stick to your guns. Be friendly but firm: "I'm sorry, I no longer accept calls from salespeople. You may send catalogs to our library address but we simply don't do business over the phone." Then just keep repeating that broken record when you are called. This kind of hounding by salespeople works beautifully on so many librarians who find it hard to say no. When you are firm, they stop (they don't like it, but they leave you alone). Best of luck.Marge Loch-Woutershttps://www.blogger.com/profile/09299355611398291374noreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-71304312304168724512012-03-29T16:16:17.165-05:002012-03-29T16:16:17.165-05:00I have just started as a librarian in a small town...I have just started as a librarian in a small town public library (been here for about 8 months) and the previous librarian used one sales company quite a bit. They would send preview boxes, she kept ones she wanted and sent the rest back. I don't want to purchase anymore from this company, but even after numerous turn downs the salesperson still continues to call. I have told her that our library board is choosing to downsize the number of companies that we order from and that our budget is low, but I don't know what else to tell her to let her know that I don't want her to call anymore! I haven't been able to bring myself to just say "Please don't call anymore". Any tips?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-67715477400249010772012-03-23T09:35:51.459-05:002012-03-23T09:35:51.459-05:00I have two book salespeople that I still deal with...I have two book salespeople that I still deal with in person. Mainly because they keep up with what I have purchased before, price ranges, and actually listen to my needs. One only comes once a year, the other twice a year--both at my convenience. But then there's another one that just wears me out and hasn't accepted no for an answer, yet!!!!!Marynoreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-2833247078182832712012-03-22T10:50:57.801-05:002012-03-22T10:50:57.801-05:00That is one of the oldest tricks in the book. When...That is one of the oldest tricks in the book. Whenever folks would say that it never moved me - that other library has their own concerns and needs that might not match mine. Sometimes salespeople have carried stuff we can't get anywhere else easily (very easy phonics published in other countries; unreviewed teacher materials that work swell; etc). I don't mind meeting for that kind of stuff. But really the final straw for me is how time consuming it is to order/receive/process the stuff for staff. It makes it very expensive. I feel badly for salesfolks, some of whom I am very fond of and grateful to. But I just can't get the math to work.Marge Loch-Woutershttps://www.blogger.com/profile/09299355611398291374noreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-27509270187626417672012-03-21T21:57:44.482-05:002012-03-21T21:57:44.482-05:00Me, too. I'm done with salespeople. I complete...Me, too. I'm done with salespeople. I completely agree with you about the popular character titles, which seems to be a lot of what they try to push on us. I just placed my first online order with Capstone last week and it was so freeing!Abbyhttps://www.blogger.com/profile/09618668989233112126noreply@blogger.comtag:blogger.com,1999:blog-7175652458700347449.post-68348335759354573072012-03-21T18:47:19.213-05:002012-03-21T18:47:19.213-05:00I am going to frame this on my wall! I have some s...I am going to frame this on my wall! I have some salespeople that I've bought some stuff from in the past - it helps me to see Spanish titles before I buy them - but many more that I've had awful experiences with. A lot of them try to pressure with the "X library ordered from us!". Now I will tell them - "Marge doesn't buy from you and Marge is awesome, therefore I will not buy from you". Simple logic.Jenniferhttps://www.blogger.com/profile/05096787155616041727noreply@blogger.com