tag:blogger.com,1999:blog-7175652458700347449.post1635058290858456945..comments2023-12-25T03:14:35.667-06:00Comments on Tiny Tips for Library Fun: Stop Driving Our Customers Nuts!Marge Loch-Woutershttp://www.blogger.com/profile/09299355611398291374noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7175652458700347449.post-49693287906069444802012-05-24T10:03:46.975-05:002012-05-24T10:03:46.975-05:00That loud scream you just heard was our adult serv...That loud scream you just heard was our adult services librarian, who has been working on a new website for MONTHS, in her own time, on the weekends - and we can't get it to work! The soft sobbing was our director, who despite multiple help desk tickets, calls, complaints, bringing in an outside IT person, cannot get the new ILS they foisted on us to work. Helpless, I'm telling you! We are HELPLESS.Jenniferhttps://www.blogger.com/profile/05096787155616041727noreply@blogger.com